Identify some of the main reasons why workplace disputes occur
Explain what is meant by industrial action. Identify one form of industrial action that employees can take
Define mediation
Outline why it is important for businesses to have a dispute resolution process
Compare mediation and arbitration
Bright Signs is a commercial signage business that currently has 30 employees. It has been in negotiations for a new wage agreement for more than 12 months. After a series of industrial actions from both the employee union and the employer, negotiations have completely broken down. Discuss one dispute resolution method that Bright Signs could use to overcome this dispute
