Dispute Resolution

Dispute Resolution

Test Your Knowledge

  1. Identify some of the main reasons why workplace disputes occur
  2. Explain what is meant by industrial action. Identify one form of industrial action that employees can take
  3. Define ‘grievance procedure’
  4. Compare mediation and arbitration
  5. Bright Signs is a commercial signage business that currently has 30 employees. It has been in negotiations for a new wage agreement for more than 12 months. After a series of industrial actions from both the employee union and the employer, negotiations have completely broken down.
    Discuss one dispute resolution method that Bright Signs could use to overcome this dispute (4 marks)