Distinguish between the rate of staff turnover and the level of staff absenteeism
Explain why benchmarking is important when measuring business performance
Timberman’s is a retail hardware store in Bacchus Marsh. Three weeks ago it launched a new advertising campaign on the local radio station. General Manager Emma Watkins wants to evaluate the success of the campaign.Justify two key performance indicators that Emma could use to measure the success of the new advertising campaign.