Management Skills

Management Skills

Test Your Knowledge

  1. Define communication
  2. Amit is the manager of a commercial printing business in Melbourne.
    Describe and justify two management skills he would use to assist in the success of the business
  3. Outline the relationship between interpersonal skills and the participative management style
  4. Angela is having a dispute over wages with her employees. They feel they deserve an increase in wages.
    Justify two management skills that Angela could use to help resolve this dispute
  5. Rania is the owner of a bakery in Lenogatha called Sweet Pastry. Rania has noticed that the demand for their specialty pastries and desserts has been consistently increasing. She realises that the current location is not enough to meet the growing demand and must expand the business. She is planning on opening two more locations.
    Explain how Rania could use the management skills of planning and delegation to ensure the expansion of the bakery is a success.