Management Skills pt1

Activities

1. Select a manager that you admire from the past or present (e.g Warren Buffett & Steve Jobs). Conduct some research and find out how they use(d) communication in their organisations.

Test Your Knowledge

1. Describe two management skills that a participative manager could use. Explain how they would assist them in a time of change. (4 marks)
2. Explain why feedback is an important part of effective communication (2 marks)
3. Discuss why it is important for a win/win ending to a negotiation (4 marks)
4. Explain the relationship between successful negotiation and effective communication (2 marks)

 

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