Management Skills pt1
- Select a manager that you admire from the past or present (e.g Warren Buffett & Steve Jobs). Conduct some research and find out how they use(d) communication in their organisations.
Test Your Knowledge
- Describe two management skills that a participative manager could use. Explain how they would assist them in a time of change. (4 marks)
- Explain why feedback is an important part of effective communication (2 marks)
- Discuss why it is important for a win/win ending to a negotiation (4 marks)
- Explain the relationship between successful negotiation and effective communication (2 marks)