Welcome to the final outcome of Unit 3. It is amazing that it has come around this quickly. No time to relax though!

In outcome 3 we look more specifically at one of our management functions, Operations Management. Operations is all about the creation of products whether they are a good or a service. It is the engine room of the organisation.

We look in depth about how to manage the operations function effectively and efficiently. Lets get into it!

Operations and Business Objectives

 

Test Your Understanding

1. Describe the relationship between operations and a business achieving its objectives (2 marks)
2. If an organisation has the objective to deliver outstanding quality to its customers, how can operations help achieve this?

 
>>>Click here for Lecture 2