Operations, Productivity & Competitiveness

Operations, Productivity & Competitiveness



  1. Get into groups of 3-4 and come up with different ways organisations can develop a competitive advantage. Next, discuss the role operations plays in each competitive advantage. Share your ideas with the class.

Test Your Understanding

  1. What is the link between operations, productivity and competitiveness? (3 marks)
  2. Explain three ways an organisation can improve productivity (3 marks)
  3. Explain what it means to compete on cost (2 marks)
  4. What role does operations play in allowing an organisation to compete on price? (2 marks)

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