Responding to KPIs

Test Your Knowledge

1. Describe redeployment
2. Paul’s Cement is a small manufacturing business that makes cement sheeting. Recently, there has been an increase in staff turnover and a rise in the level of wastage created during production. The owner, Paul Shields, believes the two issues are related. Below is the recent key performance indicator data:
   
   

   Key Performance Indicator	2016	2017
   Staff Turnover	3%	18%
   Level of Wastage	5%	15%

   Discuss two management strategies that Paul could implement to respond to the issue identified in the key performance indicator data.