Responding to KPIs

Responding to KPIs

Test Your Knowledge

  1. Describe redeployment
  2. Paul’s Cement is a small manufacturing business that makes cement sheeting. Recently, there has been an increase in staff turnover and a rise in the level of wastage created during production. The owner, Paul Shields, believes the two issues are related. Below is the recent key performance indicator data:

    Key Performance Indicator 2016 2017
    Staff Turnover 3% 18%
    Level of Wastage 5% 15%

    Discuss two management strategies that Paul could implement to respond to the issue identified in the key performance indicator data.