Role of the HR Manager

Role of HRM under a decentralised approach


Sue Hemmway is the human resource manager at purified water bottling company Ice Water. The current employee agreement is due to expire within the next 4 months. Answer the following questions.

  1. What does Sue need to make herself aware of before the bargaining period begins?
  2. What roles does Sue need to take on in this situation?
  3. Who does Sue represent during the negotiation?
  4. Sue is planning of bargaining ‘in good faith’. Describe what ‘in good faith’ means and explain why it is important in employee relations.

Test Your Understanding

  1. Discuss the importance of resolving disputes (4 marks)
  2. Describe the three roles a human resource manager plays in employee relations (3 marks)
  3. Explain why training may be required after an agreement has been implemented (2 marks)

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