Environments as Sources For Change

Activities

Read the article on Caltex here and answer the following questions

1. What is the internal source for change?
2. What is causing Caltex to perform poorly?
3. Which environment are these causes from?
4. Discuss with a partner what Caltex could change to help turn their performance around.

Test Your Understanding

1. Outline how a crisis can be a source for change (2 marks)
2. Discuss the possible impact on an organisation that doesn’t research it’s customer trends (4 marks)
3. Explain with examples how legal and political factors can be a source for change (3 marks)
4. Discuss two possible sources of change from the macro environment. In your answer refer to an organisation you have studied this year (6 marks)

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