Unit 3

Welcome to Unit 3! You are about to begin a journey that seems long but goes very quickly so make sure you keep up.

If you have studied Unit 1 & 2 then the course carries on its way. In Unit 1 you will have looked at planning a business. Unit 2 focused on establishing a business. You will now look at how to manage an established business. If you haven’t complete the earlier units last year, there is no need to worry. There are many students that complete Unit 3 & 4 without any prior knowledge.

There are 3 outcomes in Unit 3 with the first 2 outcomes setting the scene for the rest of the course. In Business Management the content is not isolated. The course builds as we go and you are expected to be able to link different parts of the course together. It is important to get a grasp on the earlier content as you will use those concepts throughout both units.

Below is a bit of a sitemap that will help you begin on your journey. Later on in the year or before a SAC you can return to this page to find the video you are looking for. This will help you navigate quickly so you can get down and study.

After each video there are Test Your Understanding questions you can complete. These are prepared to give you an opportunity to consolidate your learning. Because you will be completing SACs and an exam, it is important to practice answering questions.

I wish you all the best this year!

John Mitchell

Here is the list of videos:

Outcome 1 –┬áBusiness Fundamentals

Lecture 1 – types of businesses

Lecture 2 – business objectives

Lecture 3 – stakeholders

Lecture 4 – areas of management responsibilities

Lecture 5 – management styles

Lecture 6 – management skills

Lecture 7 – corporate culture

Outcome 2 –┬áManaging Employees

Lecture 1 – managing employees and business objectives

Lecture 2 – maslow’s hierarchy of needs

Lecture 3 – locke & latham’s goal setting theory

Lecture 4 – lawrence & nohria’s 4-drive theory

Lecture 5 – motivation strategies

Lecture 6 – training

Lecture 7 – performance management

Lecture 8 – termination

Lecture 9 – workplace relations

Lecture 10 – types of agreements

Lecture 11 – dispute resolution

Outcome 3 –┬áThe operations management function

Lecture 1 – operations & business objectives

Lecture 2 – manufacturing v service

Lecture 3 – manufacturing v service

Lecture 4 – technology in operations

Lecture 5 – materials management

Lecture 6 – quality management

Lecture 7 – materials management

Lecture 8 – quality management

Lecture 9 – waste minmisation

Lecture 10 – csr in operations

Lecture 11 – global considerations

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