Describe and justify a quality management strategy a Bank could use to ensure it meets quality standards
Explain what is meant by quality assurance
Distinguish between Quality Assurance and Quality Control
Explain the role ‘quality circles’ play in in a Total Quality Management system
SunRise Solar, established in 2018, specialises in the design and manufacturing of solar panels for both residential and commercial applications. Danielle is the operations manager and is looking to improve efficiency of the business’s operations. Discuss an appropriate quality management strategy that could lead to greater efficiency of SunRise Solar’s operations.
Established in 2019, FreshSprout Cleaners is a Mildura-based professional cleaning service provider. Recently, the company has received a number of customer complaints from some clients. Justify the most appropriate quality management strategy to ensure there is greater consistency in the quality of the service for all clients.