Training Options
Questions & Exam Practice
Key Concepts Check In
- Define training
- Define on-the-job training.
- Define off-the-job training.
- Identify two examples of on-the-job training.
- Identify two examples of off-the-job training.
- Outline one advantage of on-the-job training.
- Outline one disadvantage of on-the-job training.
- Outline one advantage of off-the-job training.
- Outline one disadvantage of off-the-job training.
- Identify one situation where on-the-job training might be most appropriate and one situation where off-the-job might be most appropriate.
Deep Dive
- Explain why on-the-job training is often considered more cost-effective than off-the-job training.
- Analyse the potential risks of relying solely on on-the-job training.
- Explain why off-the-job training may be more appropriate when specialised skills are required.
- Evaluate the appropriateness of off-the-job training to support innovation within a business.
- Explain the appropriateness of on-the-job training in a business implementing new technology.
- Compare on-the-job and off-the-job training as methods of developing employee skills. (4 marks)
- Discuss an appropriate training method for a business looking to improve its efficiency. (4 marks)
Content in Action
- Sarah’s is a chain of cafés throughout the eastern suburbs of Melbourne owned by Sarah Bahramis. The cafés are known for high-quality coffee and incredible customer service. However, Sarah finds it difficult to monitor sales and inventory at each of the locations. To assist with this, she has decided to implement a new Point of Sale (POS) system that will track all sales and materials at each location.
- Propose and justify the most appropriate training method for Sarah to use to ensure the employees across all locations can use the new system effectively. (5 marks)
- Explain two possible downsides of Sarah using the training option proposed in Question 18a. (4 marks)
- A retirement home is introducing a device that can help lift and mobilise some patients that require assistance. The new device requires a high-level of technical knowledge to use. Management are going to implement on-the-job training for its employees.
Examine the appropriateness of on-the-job training for this situation. (4 marks)